With this keynote William will equip your audience with tools that will empower them to communicate effectively even when conversations are challenging. Participants will be inspired to understand that great communicators do not seek to win arguments but rather to achieve great results. During this session your audience will take a close look at what William calls the FEEL Method of communication:
The FEEL Method
Focus on hearing the other person’s perspective
Esteem the other person
Empathize with the other person
Let them know your perspective
Understanding each of these concepts will help participants value and influence dialogue during tough conversations. This will help them to work towards agreements that lead to great results.
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